Effective Date: 20th April 2025
At Khanawallah, we want you to be satisfied with your purchase. If there is an issue with your order, we are here to help.
Refunds may be provided under the following conditions:
Incorrect or damaged items delivered
Items missing from the order
Delivery issues (late or incomplete orders)
Refund requests must be made within 48 hours of receiving your order.
Orders that have been delivered successfully and meet the description on the platform
Custom or special requests that have been prepared as per your specifications
To request a refund, please contact us at [support@khanawallah.com] with your order number and details of the issue. We will review the request and process the refund accordingly.
Refunds will be issued to your original payment method. Please allow 5-7 business days for the refund to reflect in your account.
In some cases, where only part of your order is affected, we may issue a partial refund instead of a full refund.
