Shipping Policy

Effective Date: 20th April 2025

At Khanawallah, we strive to ensure that your food arrives fresh and on time. Below are the details regarding our shipping process:

1. Delivery Areas

We currently offer delivery to select regions. Please check the delivery area details on our website or app to see if we deliver to your location.

2. Delivery Times

  • Standard Delivery: 30 minutes to 1 hour (depending on the location and order size).

  • Peak Times: During busy hours, delivery may take longer.

  • We will provide an estimated delivery window when you place your order.

3. Shipping Fees

Shipping fees may apply depending on the order size and delivery location. You will be informed of the shipping cost before completing your purchase.

4. Order Tracking

Once your order is dispatched, you will receive a tracking number to monitor the status of your delivery in real time.

5. Issues with Delivery

If there are any issues with the delivery, such as late delivery or missing items, please contact our customer support team immediately at [support@khanawallah.com].

6. Delivery Confirmation

We require a signature or acknowledgment of receipt for all deliveries. If no one is available to receive the delivery, the order will be returned, and additional delivery fees may apply for re-delivery.